As a designated Authorized Disney Vacation Planner agency, all members of the Sweetbay Travel Concierge team are graduates of the College of Disney Knowledge and have extensive, firsthand knowledge of one, if not all Disney Destinations. And as a Universal Orlando Resort Platinum UPreferred Agency, all advisors have completed Universal Specialist Training. Our Advisors will also complete specialist training in destinations & suppliers of their choosing to best service their clients' needs.