Last updated: October 1, 2026
Sweetbay Travel Concierge believes travel should be for everyone, and so should our website. We are committed to making sweetbaytravelconcierge.com accessible to all visitors, including people with disabilities.
Our Standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content easier to use for people with a wide range of disabilities, including vision, hearing, mobility, and cognitive disabilities.
What We Are Doing
Accessibility is an ongoing effort. Our work includes:
- Adding descriptive alternative text to meaningful images
- Using clear page headings and structure that work with screen readers
- Working toward readable color contrast and text that can be resized
- Making sure menus, links, and forms can be used with a keyboard
- Labeling form fields clearly
- Reviewing new pages for accessibility before we publish them
- Testing the site regularly and fixing issues we find
Third-Party Content
Some parts of our website come from other companies, such as embedded forms, videos, booking tools, and links to travel supplier websites. We choose partners with accessibility in mind, but we do not control their content. If something from a third party is hard for you to use, let us know and we will help you another way.
Need Help? We Are Happy to Assist
If you have trouble using any part of our website, or need information in a different format, please contact us. We can share any information on our site by phone or email, and we can take your vacation request over the phone instead of through an online form.
Email: admin@sweetbaytravelconcierge.com
Phone: 843-868-8193
Or use our contact page.
When you reach out, it helps to tell us the page address (URL) and the problem you ran into. We aim to respond within two business days.
Planning Accessible Travel
Our advisors also help travelers with disabilities plan trips with confidence, from accessible resort rooms and cruise staterooms to theme park accessibility services and mobility equipment. Share your needs on your vacation request or with your advisor, and we will plan around them.
Feedback
We welcome your feedback on the accessibility of our website. It helps us keep improving.
